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We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy.
We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both your membership and merchandise. Limited exceptions apply. See Costco's Return Policy for more information.
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You can return or replace your purchase through Costco.com for the following reasons:
- You no longer want the item
- You’re dissatisfied with the item
- You purchased it by mistake
- The item received is incorrect
- You received duplicate items
- You refused upon delivery due to damage to the item or box
- An item is missing (replacement only)
- The shipment is lost
We offer two convenient options to request a return:
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- Log into your account through Sign In / Register.
- Select Orders & Returns.
- Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return or replacement request.
- Receive your return label immediately or schedule a pickup (where eligible). For large items, you'll be sent an email with additional instructions.
For an immediate refund, simply return your purchase to any Costco location. To find your nearest location, please visit our warehouse locator.
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Accepted payment methods differ online and in the warehouse. Please click here for a complete list of accepted payments.
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*Limitations apply. See the membership counter or Costco.com for details.