Grand Palace Casino Online

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Pity the poor US player. With fewer options than much of the rest of the world, US players must suffer through a lack of games and dated software, right?

Not so fast. If WinPalace is any indication, perhaps the US should be pitying us. With a huge selection of the best RTG games, backed up by round-the-clock customer support and the highest of high-tech security and privacy controls, WinPalace should be just what the Americans need.

So is it a Grand Palace, a Summer Palace, or merely a Bust…of Pallas…get it? Oh, never mind…

Gameplay 8.5/10

We’ll assume for the monet that you don’t know that RTG (RealTime Gaming) is arguably the best software developer to serve the US market…which could mean a few things, but in this case it’s a definite compliment. The mundane tasks (downloading, installing, browsing and launching games, accounting) are so user-friendly and easy they put most software packages to shame (and we’re not simply referring to online casino software, either!).

But the software really shines when it comes to the games. RTG has never been a slouch in the variety or the quality department, and years of refinement, experience, and new technology has made this a praiseworthy collection of casino classics and brand-new favorites.

Our crew has different tastes, but each found an area just for them. Our blackjack fan was blown away by the 21 games (we’d call him a Pontoon fan but most people would just picture him in a swimsuit and run away), and our resident video poker player couldn’t say enough good things about the selection. Of course, we all adore the slots variety (though at least one of us missed the progressive jackpots), and each of us has an exotic favorite or intriguing new game to explore.

Promotions 8/10

The best part of WinPalace’s promotions is the variety. You’d expect the Welcome Bonus, and this one is great: 200%, up to $500, and you can get it on your first TWO deposits. A 30x playthrough requirement applies, which is pretty much par for the online casino course these days.

However, the bonuses keep going. Slots fans? You get a 300% bonus up to $3000 (and let’s face it, slots are the fastest path to clearing bonuses anyway!). Video Poker fans? 100% up to $500…which sounds like a letdown after those first two, but that’s only until you realize that you can redeem the bonus TEN TIMES (sure sounds like $5,000 to me!). Blackjack fans? Same deal (100% up to $500, x10). Hmm, it looks like the three of us are sorted, then.

Customer Service 8/10

WinPalace has all of the expected help formats: FAQ (a bit more detailed and extensive than many) and email. But the “24/7 live” help goes the extra mile with multiple toll-free telephone numbers (pretty much anyone in North America of Europe has a number specifically for them, and Australia too!) as well as live chat that you can access from anywhere that you can connect to the ‘net.

We’re used to lowering our standards a bit when it comes to customer support…and by that I mean that we feel lucky when we don’t get shouted at. But Winpalace is a good argument for raising our standards again, because we only ever encountered polite and helpful people. Very Good Sign!

Wrap Up

When we first heard of Winpalace, we thought it might be another one of Microsoft’s harebrained schemes. But in this case, “win” really means “win”, as in “win big”. We like to think that the “palace” part means that there are so many games that they could fill a very roomy royal abode.

But regardless, Winpalace is outstanding in the field of US-friendly online casinos. We’d happily put it up against any of our other “Top Ten” favorites, and we’re willing to bet that it will do just about anything that any of the others can do, and maybe add a bit of extra class and user-friendliness along the way. We have no hesitation calling Winpalace one of our Recommended US Casinos.

Rating 4/5

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Palace Casino Resort is committed to attracting and retaining associates dedicated to teamwork and providing superior guest service.

If you are a hard-working team player, committed to excellence in your work performance, then success is a reality you can achieve with us! Palace Casino Resort provides many wonderful programs and benefits to our employees.

Current Opportunities

Security Officer - Apply
Security Officers are needed to help insure the safety and security of resort guests and associates as well as maintain integrity of the property. Applicant must be able to stand for 8 hours and be able to follow procedures set forth by our Internal Controls. Applicant should be able to remain calm in any situation and exhibit professionalism at all times. Applicant must be at least 21 years old and be able to obtain a MS Gaming permit.

Count Team Member - Apply

Busser - Apply
Energetic person who is always aware of the tables in their section. Able to be courteous to guests while keeping tables clean.

Buffet Hostess/Cashier - Apply

Hotel Housekeeping - Apply
Looking for hard working, dedicated people to clean hotel guest rooms.

Buffet Cook - Apply

Don’t see the position you are looking for? Submit a general application and we will keep it on file for when a new position is available.

Submit General Application

Career Benefits

Free uniforms
Associates receive two complete uniforms free of charge and a third uniform after successful completion of their 90-day probationary period. Fresh uniforms are available (if needed) every 6 months at no cost to the associate.

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Free meals
Associates receive free meals during their shift.

Insurance Benefits
Full time associates are eligible to enroll in Medical, Dental, and Vision insurance plans.

401k
Full time Associates who have worked at least one year at the Palace Casino Resort by the enrollment deadline date and are at least 21 years of age are eligible to enroll in the 401k program. Palace Casino Resort will match 100% of your contribution up to the first 4% you contribute on a per pay period basis.

Tuition Reimbursement Program
A full time Associate may apply for tuition reimbursement. The area of study must directly relate to the Associate’s current job duties in order to be considered for the program. We ask that the Associate get prior approval before starting classes. If approved, the Associate will be expected to present receipts from all purchases made to complete approved courses. Palace Casino Resort proudly gives 100% reimbursement for all A letter grades received and 80% for all B letter grades received. The Associate must be employed with the Palace Casino Resort at time of reimbursement.

Associate Referral Program
Applicants must put the name of the Associate that refers them for a job on their application for the Associate to qualify. If that Applicant is hired and completes the 90-day probationary period, the Associate that referred them will be issued a $50 check. Management is not eligible to participate.

Associate Parking
Palace Associates may park in the lots shaded on this map. If parking in the garage you are required to park on the 5th Floor. Associates are to enter at the loading dock or the new associate entrance at the buffet loading dock.

YMCA Discount
Palace Associates can receive a discount to the local YMCA. Please click here for details.

Safety Program
The Associate’s first priority is to make sure that the Palace provides a safe environment for our guests as well as other Associates. If an Associate sees a potentially dangerous situation in which someone may get hurt (loose railing, torn carpet etc.) they are to complete a Safety Hazard Report. If the Safety Committee deems the situation to be dangerous, and if the Associate is the first to report it, then that Associate will receive a $25 check.

Family and Medical Leave Act
Eligible Palace Casino Resort employees can take up to 12 weeks of unpaid, job-protected leave in a 12-month period for certain qualifying reasons. For details on qualifying circumstances, leave entitlements, benefits, protections, eligibility requirements, how to request leave, employer responsibilities and enforcement, click here.

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Equal opportunity employer.